At Compare the Market our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day.

It’s why we’re on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves!

We change lives by making it simple to switch and save money. So, when it comes to getting a better deal, it’s never been more obvious why you would choose Compare the Market.

We’d love you to be part of our journey.

We are recruiting for an Operations and Governance Executive.

Supporting the Grow, Money and Home Services Commercial teams through accurate and efficient delivery of essential governance, reporting and operational processes assisting in the achievement of commercial objectives, whilst building and maintaining strong partner relationships and delivering good customer outcomes.

Everyone is welcome. Be you.

We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace, and our employees are comfortable bringing their authentic, whole selves to work.

This means we’re excited to hear from people with a range of skills, experiences, and ideas. We don’t expect you to tick all the boxes but would love you to hear what makes you great for this role.

Some of the great things you will be involved in:

· Deliver good customer outcomes by adopting a ‘customer first’ mentality

Work alongside the Commercial teams and the wider operations team you will:

· Maintain a clean, accurate level of hygiene in governance tools such as Jira, Confluence and Resolver (our Compare the Market systems)

· Support the maintenance and evolution of the Grow team reporting suite

· Administration of Partner onboarding procedures and compliance sign-off for promotional activity

· Provision of timely and accurate reporting for Partner performance in governance metrics and contractual obligations

· Accurate tracking of governance requirements and minimum standards in line with both internal and Partner processes aligned to risk management and regulatory control

· Preparation and execution of governance and operational meetings, including accurate minute taking and follow up

· Take part in continuous improvement activity and projects that enhance the Grow operating model

What we’d love to see from you:

• A Customer focused approach, with customer satisfaction being a core driver

• Ability to multitask, prioritise and meet deadlines in a fast-paced environment

• Good eye for detail and accuracy, attention to detail

• Able to think outside the immediate ask and challenge confidently

• Continuous improvement mindset

• Excellent stakeholder management - Natural ability to build successful relationships with a multitude of different people at different levels

• Natural problem solver

• Confident level of Microsoft office skills

• Experience working within a similar digital environment as Compare the Market

• Familiar with Jira, Confluence & Resolver (would be highly desirable)

There’s something for everyone.
We’re a place of opportunity. You’ll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people.

And then there’s our benefits. For us, it’s not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid CSR days, we’ve pretty much got you covered!

'We are committed to offering equal chances to you throughout the application process, so if you require any special adjustments to be made, please let us know. We will work with you to make any appropriate arrangements.’

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