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Driving a world-class customer experience

We love data and our data experts are a great bunch of friendly, ambitious and super smart colleagues working hard to ensure that our data, and therefore our customers, are always at the heart of our decision-making processes.

Data is an integral part of our business strategy and, remaining alert to possibilities, we champion a culture of curiosity and continuous improvement through data and insights led experimentation.

Our teams are always looking for smarter ways to deliver more, making sure we drive high standards of products and services.

Katherine – Data Enablement
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We’re fearlessly focused on our data

As a team, we’re lucky enough to work with huge volumes of data. We know the true value of this and using advanced analytics and personalisation, we continuously improve all customer touchpoints across multiple channels.

Our experts focus on both data analysis to make sure that high quality data is available to help us improve trading performance and enhance customer experience; and on protecting and supporting our customers by ensuring their data is safe, accurate and used appropriately. We’re always on the lookout for new ways of doing things, more big ideas and some bold opinions. It’s why we test things, quickly learn from our mistakes and watch for ways to improve as a result. We basically make good decisions by making complex stuff simple.

And to top it off, the tech stack we work with includes AWS Cloud, Databricks, Python, Spark and SQL.

We’re passionate about curious, motivated and highly skilled people so if this is you, and you have an interest in data, we’d love to hear from you.

Our Stories

We don’t need to do all the talking; we can leave that to our Data team.

And that’s because driving an exceptional customer experience is worth shouting about.


Experts driving data across our business


Of our Data team are people leaders.


Different disciplines within our Data team.


Of our Data colleagues are female.

Be alert to possibilities

Whatever your specialist area, wherever you are in your journey, we’d love to hear from you.

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