At Compare the Market our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day.
It’s why we’re on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves!
We change lives by making it simple to switch and save money and that’s why good things happen when you meerkat.
We’d love you to be part of our journey. We are recruiting for a Product Manager
This individual will be responsible for owning and driving the customer account experience across App and Web. You’ll define and deliver a cohesive strategy to improve sign-in and account creation, reduce friction, and create a compelling reason for customers to hold and return to an account. You'll partner with other Product Managers to land the strategy across different areas and work closely with our engineering teams to bring your vision to life.
As AI and smart technology reshape how customers interact with digital products, this role is a unique opportunity to help us stay ahead. We’re evolving our experiences to be more intelligent, more personalised, and more proactive, your work will play a central part in making that vision a reality.
You’ll bring strong product thinking and a deep understanding of what it takes to create intuitive, user-friendly experiences. You’ll be obsessed with customer needs, fluent in using data to guide decisions, and excited about balancing bold step changes with small but impactful wins.
You will get the opportunity to apply your product expertise in a fast-moving, commercial environment with the autonomy to shape one of the most high-impact areas of our customer journey.
You will also support the embedding of a customer-first mindset across the business and work to continually improve how we build and deliver value for our customers through account-based experiences.
You will get the opportunity to apply strong technical Compliance skills and experience and ability to think strategically across a broad range of issues to identify and drive appropriate actions to ensure CtM operates compliantly and minimises the risk of customer harm.
You will also support the embedding of a compliance and conduct aware culture across the business and work to improve the understanding/application of regulatory compliance throughout CtM.
Everyone is welcome.
We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace and our employees are comfortable bringing their authentic, whole selves to work. Everyone is welcome. Be you.
This means we’re excited to hear from people with a range of skills, experiences and ideas. We don’t expect you to tick all the boxes, but would love to hear what makes you great for this role. This role is working within the commercial division of Compare the Market, it is fast paced, is is exciting and you’ve got to expect and adapt to change.
Some of the main responsibilities:
Define and own the strategy for customer accounts across web and app.
Work with fellow Product Managers to align and deliver the account strategy across their products
Improve sign-in and account creation journeys to increase satisfaction and reduce friction
Champion the value of holding an account and drive adoption across the customer base
Collaborate with dedicated engineering teams to deliver both incremental and transformative improvements
Monitor key KPIs and clearly report progress, learnings and outcomes to senior stakeholders
Use customer insight and data to continually refine and optimise the experience
Our people bring our purpose to life
We champion a culture of innovation and challenge
There’s something for everyone
It is essential that you have:
Experience owning and delivering digital products at scale
Strong strategic thinking and the ability to translate customer needs into impactful product decisions
Demonstrated experience improving user journeys in a mobile and web environment
A collaborative mindset, with the ability to work across multiple teams and disciplines
A customer-obsessed, data-driven approach to product management
Experience working in agile delivery teams
Strong communication skills and the confidence to influence stakeholders at all levels
We’re a place of opportunity. You’ll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people.
And then there’s our benefits. For us, it’s not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid development, wellbeing and CSR days, we’ve pretty much got you covered!
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